Silver Point car care center

I had windshield wipers installed right before the big bad storm, unfortunately the brand used was not working properly. I brought it back and the manager verified that indeed it was not working appropriately and had Mike change them for better ones. Now they work perfectly. I'm happy that they guaranteed their job, and made it right. Thanks to the manager , and to technician Mike who helped with the switch.

I have been going to Silverpoint to service my car now for the past five years and the technician Mike is amazing and very knowledgeable in regards to my car. Although I moved out of state, I know that my car is in good hands and come back for the great service all the time. So if your looking for a great mechanic stop by and ask for Mike!!

I stopped by here to get the oil change done on the way to a shopping mall. It is the first time that I’ve been here for checkups my car today and I’ve noticed that it comes with the complementary car wash service, including 18 points check-ups when you get the oil change or any car service done here. I really recommend it’s really worth paying for the stuff and waiting in line. it took me less 30 minutes to be done for oil change. All the staffs are really friendly and professional. There is one of staffs helping me know about my car happening or having problem and professionally explained about that in the easiest way possible. A lady at the front desk is so helpful and nice. The way they smile to their customers is impressive. Thanks.

Paid $244 for their "full detailing" service. I got a call from them 5 hours later to pick up the car. I could immediately notice dirt on the door jams so I told the guy to clean it. It was past 7pm and I was tired from working so I didn't perform thorough check on the spot. Next day morning I inspected their work and look what I found... Wheel has not been cleaned at all, door jam and sunroof jam were full of dirt, and the exterior had a lot of black grease spot all over the car as though they used a dirty cloth to apply wax(did they even apply wax? I couldn't tell really). Interior also had a lot of missed spots and the back seat belts were not cleaned. I feel sick that I paid $244 for this. This is your average $20 automatic car wash place. Do not pay any more than that for "premium" service that they are not capable of. Edit 1: Thanks for the free extra service offer Jose, but I already spent 4 hours cleaning all the spot you did not clean. I only recommend you to do better job on the next customer.